We Are a Warranty Center For Ridgid and Ryobi Tool Repair as well as Delta, Jet and Powermatic. We also repair electric, cordless and pneumatic tools.

We Are a Warranty Repair Tool Center For

The Following Brands

Delta Woodworking Machinery 

Senco

Porter Cable Pneumatics 

Powermatic Machinery

Jet Tools

Ryobi Electric and Cordless Woodworking Tools

Ridgid Woodworking Tools (sorry not the Vacs or Air Tools)

     In Addition Our Power Tool Repair Service can also repair tools from the following:

Bosch Electric Power Tools

DeWalt

Makita
Milwaukee 

Porter-Cable Electric and Cordless Tools

Skil

Spot-Nail Pneumatics 

Stanley - Bostich Pneumatics

Ridgid Conditions for Warranty

Changes in RIDGID Warranties
 

Lifetime Warranty Prior to September 2003
Product produced prior to September 2003 (All Grey Tools with orange trim ). If a customer presents a tool that was manufactured by Emerson, the product is eligible for limited lifetime warranty for manufacturing defects or workmanship without an LSA number or a receipt
Lifetime Warranty Sept. 1, 2003 – Jan. 31, 2004
If a customer presents a tool with proof of purchase (valid receipt) between Sept. 1, 2003 and Jan. 31, 2004, they are eligible for limited lifetime warranty for manufacturing defects or workmanship without an LSA registration. Upon processing, always make a photocopy of the customer’s receipt.
 

• 3-Year Limited Warranty Feb 1, 2004 – current (not registered for LSA)
  Any RIDGID power tool product automatically receives a 3 year limited warranty from the date of purchase for manufacturing defects or workmanship. If no receipt is available, the tool is covered for 3 years from the date shown on the date code. (First two numbers indicate the year. Second 2 numbers indicate the week of the year. For instance, 0632 shows that the tool was produced in 2006 during the 32nd week of the year)
   

LSA (Life-time Service Agreement)
If the product falls outside of the 3 year warranty, the tool must have an LSA registration in order to qualify for the Life Time Service Agreement. It’s important to confirm that the tool is registered under the Account Number provided by the customer, via the portal prior to working on the tool. Any registration discrepancies must be resolved prior to making the repair and filing the claim.
When a customer register’s a tool, if they do not send in proof of purchase, their tool still only qualifies for the 3 year limited warranty. (3 year warranty tools do not show up in the portal’s LSA search engine)
If a customer never registered their tool, they may still do so if they can present a proof of purchase (valid receipt) and today’s date is within 90 days of the original purchase date.
 

What is and is not covered
All parts of the RIDGID lifetime service agreement only covers defects in workmanship or materials and normal wear items. It does not cover misuse, abuse, neglect, alteration or modification by other than an authorized service center.
 

90 Day Satisfaction Guarantee
The customer may return the product to The Home Depot up to 90 days after the date of purchase for any reason for a full refund. Proof of purchase and all original equipment packaged with the original product must be presented at the time of the return.
 

RECON
If a tool has the word ‘RECON’ stamped into the side of the housing, the tool only qualifies for a one year warranty from the purchase date. Proof of purchase (valid receipt) must be presented.

Questions Call the
RIDGID Customer Service Line: 1-866-539-1710

Be sure to get the name of the person you talk to.